1 reviews | Active since Feb 2017
Terrible Service
<p>Iv been calling Telkom everyday for the last two weeks as my landline has been down. My call is either sitting with the testing centre or a technician but no one has come out as yet. I received an sms yesterday stating that my line has been fixed but unfortunately it was not. How much longer should i wait for a technician to come out and sort my issue out. Absolutely disgusted with telkom.</p>
HI Launa
i called the call centre yesterday and they promised that the issue will be resolved but i have not heard anything as yet. Please advise as im not too sure wht to do anymore. Does Telkom not want to resolve my issue?
HI Launa
i called the call centre yesterday and they promised that the issue will be resolved but i have not heard anything as yet. Please advise as im not too sure wht to do anymore. Does Telkom not want to resolve my issue?
Launa,
Im on a call again with an agent. The only feedback i get is that my call is with the technical team and they trying to resolve it remotely. Iv been hearing that for the last two weeks. Can Telkom not understand that my line has been down for two weeks. Im unable to receive or make any calls. Im not too sure what to do anymore? The call centre agent has advised that a technician can only come out in MARCH. Really now???????????
Launa,
Im on a call again with an agent. The only feedback i get is that my call is with the technical team and they trying to resolve it remotely. Iv been hearing that for the last two weeks. Can Telkom not understand that my line has been down for two weeks. Im unable to receive or make any calls. Im not too sure what to do anymore? The call centre agent has advised that a technician can only come out in MARCH. Really now???????????