AW
Arnold W

1 reviews | Active since Mar 2015

21 Feb 2017, 17:17

terrible service

<p>App**** for 10mb fibre over a month ago. The first issue that came was the man at the help desk not even inputting our order properly. Now after finally getting that sorted out we were told a technician would come today (tuesday 21 Feb) . This morning we got an sms saying someone was dispatched for our order but nobody has showed up today at all. They didnt even bother to let us know that the installation technician wouldnt show up. I had to stay at home the whole day for this !! This lack of service and communication is simply unnacceptable for a business as big as Telkom. . . .</p>

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AW
Arnold W's update22 Feb 2017, 16:07
Reviewer Update

Greetings

Is there any way i can personally get in touch with the technician who is meant to install my fibre?

Ive so far recieved no form of communication about him coming today either and he was dispatched to install our line yesterday. Any help will be much appreciated. Landline: ********** . Cell: ********** 668