terrible service

<p>really dont like the service that telkom is giving me,i am a new customer for heaven sake,app**** for a samsung j 7 online took them about to weeks to finalise the application,customer care is pathetic ,they will transfer you from pillar to post,delivery was delayed ,logged a complain they dont even bother replying ,thet ask for my id ,i added my id number on the complain ,why ask for my id number again,now i recieved the phone ,this was on 15/02/2017 was told the sim card wil work within 48 hrs ,5 days simcard still not working,u call them and hold for almost an hour and they will transfer your call without even telling you,can someone help me with the sim card activation if you still me to be your client incase you need my id no ********** 703086</p>