terrible service.

<p>Telkom; we launch a complaint on the 22nd December and had a response the same day. However nothing is done and i dont get any feedback. If we ask the person just say the same thing; 'Hi, sorry for the delay, we have your profile listed with your info, will have our team follow-up & advise ^JD'<br />I have asked for his name but he refuse to give it to me. I have asked for his supervisor email, he doesnt give it. He cant tell me what he has done up to date. We have about no internet which we use to do business. When there is wind or weather the internet is gone and then we struggle for hours to get internet again. In my ignorance i think it is your backup system, perhaps batteries.We are now at the point where we think to sue telkom because we have the right to have internet.</p>