Terrible service.

<p>Telkom fixed my line about 4-5 weeks ago after it was out completely. After the fix it was working better than it had ever worked. I was getting full 4mb speeds and my line didn't drop once. Until yesterday. </p> <p> </p> <p>Yesterday I was working online and my line dropped completely. I went outside to where my telephone line comes into my house and I noticed there was a telkom guy working in the line. I asked what he was doing and began to explain to him that my line had just dropped. He told me he was installing a line for someone across the road but didn't understand why my line had dropped. </p> <p> </p> <p>And since he left yesterday afternoon I haven't even been getting 1mb speeds. I am paying for a 4mb and not even getting close to it. </p> <p> </p> <p>The only reason I've come to hellopeter is because I cannot write a complaint on telkom.co.za. It tells me that I still have a complaint open from 4 weeks ago but that has since been resolved. </p> <p> </p> <p>I cannot express how annoying it is knowing at any moment your internet could drop without any explanation. I am fed up of dealing with terrible service and poorly s****ed technicians. </p>