Terrible Service

<p>I ordered a phone on the website on the 7th of November 2016 and received a mail stating that a Telkom agent will be in contact with you soon to finalise my order. After getting no response at all on morning of the 11 of November 2016 I called in to 10213. The operator told me that he confirmed the order and an agent will call me to finalise the order soon. After receiving no response till that afternoon I called in again and was again told that I would be called that day as the agent are still working until six. I also enquiried if they had stock of the phone which they said they did have. I gave it some time and today the 18th of November 2016 I called in again. I waited 30 minutes to get a hold of an operator who then told me she would check on the status and put me on hold for another 15 minutes! When she finally came back she said that I should have been informed that I need to be placed on a waiting list which contradicts last weeks call where I was told stock was available. I would advise never to order anything online! </p> <p> </p> <p>Also I have sent numerous mails to cancel my landline with no response. I was cancelling the landline in order to take out the phone contract. A response at least would be appreciate but judging from my experience I highly doubt this!</p>