1 reviews | Active since Nov 2016

15 Nov 2016, 19:44

Terrible Service

<p>I have a Telkom LTE 10GB day and 10 GB night surf contract. On the first day of the month my data ran out. I use the Glassware app to track usage and it measured my monthly usage to be 200MB. I contacted Telkom to inquire about the data and was told that I would hear back from Telkom within 72 hours. I've made several calls after 72 hours and were told that a new case has been opened with the data department. It has been two weeks since without any feedback. The last time I called I was informed that I have to wait sinced nobody can do anything regarding the matter. I'm definitely regretting signing up with Telkom and would advise anyone else considering Telkom as an internet provider to re-consider. </p>

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