1 reviews | Active since May 2015
Terrible service
<p>For the past few days coverage has been **** (if you can excuse my French). It is disappointing to pay so much only to get speeds of 0.64mbps for an LTE service which promises speeds up to 90mbps. I would like to get someone come have a look at the LTE point in Buccleuch as speeds have been horrible throughout and I can't even watch YouTube at 1080p</p> <p> </p> <p>I have gone to Sunninghill at work with the router and the speed is the normal LTE speed and I can even watch YouTube videos at 1080p while downloading a movie and downloading apps on my phone. </p> <p> </p> <p>At Buccleuch there is no way I can even watch a simple 720p YouTube video without buffering and automatic lowering of video quality.</p> <p> </p> <p>I need you guys to go have a look at the tower there. Even cellular coverage is affected as calls are dropped or not even coming through.</p> <p> </p> <p> </p>
Good day.
Sorry for the delay and inconvenience caused. We'll escalate this matter for utmost urgency and our consultants will be in touch to advise.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Good day.
Sorry for the delay and inconvenience caused. We'll escalate this matter for utmost urgency and our consultants will be in touch to advise.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
