1 reviews | Active since Oct 2016

14 Nov 2016, 11:19

Terrible service

<p>My adsl line over the last week has been on and off, unstable and less then half the speed I pay for. I report the problem and I get an sms the next day saying resolved but no change, telkom is such a disappointing company. </p>

0
Replies (2)
Telkom
Telkom's reply14 Nov 2016, 12:36
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

Telkom
Telkom's reply15 Nov 2016, 13:22
Official

Hello keith-wardhaugh

Thank you for taking my call.

As discussed , the fault has been escalated to our assigners as a repeat fault for urgent assistance.

Regards

Noleen

Telkom Social Media Team.