Terrible service
<p>I recently requested for my line to be put into the holding pool so that MWEB could manage my line. I followed the correct procedures and received correspondance back stating that someone will follow up with me within 21 working days. It has now been 30 working days. When I phone in to follow up myself I get told that my line is not in the hol**** pool and the correct department only works with emails. This is not the first problem I have had with Telkom, their service is disgusting. I have not been satisfied with them at all. Unfortunately I can't give a zero star rating</p>
Hi Launa
Still no one has come back to me with regards to anything about my line.
This is is really unacceptable, don't make promises that you guys can not keep.
I have sent through all documentation that was requested from me.
I am really fed-up with Telkom. When it comes to sending me bills then Telkom is great but when service is required then no one knows what they are doing.
Hi Launa
Still no one has come back to me with regards to anything about my line.
This is is really unacceptable, don't make promises that you guys can not keep.
I have sent through all documentation that was requested from me.
I am really fed-up with Telkom. When it comes to sending me bills then Telkom is great but when service is required then no one knows what they are doing.