terrible service

<p>Good Afternoon , I’m very disappointed with Telkom. In July i asked them to move an ADSL line (order number ********** 45) and after Telkom attended 3 times, I had to call them to ask what was happening and the guy told me that he was going to cancel that order because it was such a mess, and then he gave me another order number ( ********** 98) and Telkom has been out another 3 times and today I get told again that they need to get Telkom out to fix a line in the ground. this is crazy , how can it take over 2 months for a telephone line in Port Elizabeth. I’m situated less that 1km from Walmer Park Shopping centre that has FIBRE, and I can’t even get a telephone line. this is costing me a hell of a lot as i need to make sure someone is available for Telkom to install, then they get to my house and then give me a sob story about how they need Telkom to fix the line. I spoke to a consultant again today and was on the line with her for half an hour, then she puts me on and then cuts me off. I’m getting no joy with Telkom and I don’t know where to go from here.</p>