MM
Mohammad M
1 reviews | Active since Apr 2013
26 Mar 2015, 12:04
TERRIBLE SERVICE
After being on hold for 30minutes get throughto a consultant discuss an upgrade, he is unable to help me has a terrible attitude and not willing to help, when i ask to speak to his senior he just hangs up the call !!!!
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Replies (1)
Telkom's replyOfficial
26 Mar 2015, 14:13Hello mkamrudin,
Thank you for your post.
As per our telephonic conversation.
Kindly be advised that we are liaising with our Sales Team for further assistance with your upgrade query and we will revert back to you with feedback.
Your reference number is SM99162.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
As per our telephonic conversation.
Kindly be advised that we are liaising with our Sales Team for further assistance with your upgrade query and we will revert back to you with feedback.
Your reference number is SM99162.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Telkom's reply26 Mar 2015, 14:13
Official
Hello mkamrudin,
Thank you for your post.
As per our telephonic conversation.
Kindly be advised that we are liaising with our Sales Team for further assistance with your upgrade query and we will revert back to you with feedback.
Your reference number is SM99162.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
As per our telephonic conversation.
Kindly be advised that we are liaising with our Sales Team for further assistance with your upgrade query and we will revert back to you with feedback.
Your reference number is SM99162.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team