Terrible service!!!!!!!

<p>Complaint for the service from TELKOM</p> <p> </p> <p>As one of the leading telecommunication companies in South Africa we would expect better service from them.</p> <p>I have been a loyal customer of TELKOM for more than 35 years I have never missed a payment and year on year have agreed to all upgrades and costs.</p> <p>Since my children have grown and left home I cut back on cost and realised that I was not utilising the landline as much and it was an expense I could do without.</p> <p> </p> <p>I decided to cancel the service and followed all the proper channels. I was assured that this was received and my line would be cancelled.</p> <p>A month went by and I was surprised to receive a bill from TELKOM I immediately queries this and thought it may have been in error.</p> <p>This has not been repeated for the past 4 months and I have no joy in this regards. I have spoken to my daughter who escalated the matter on my behalf more than a month ago.</p> <p> </p> <p>I have not received any feedback from TELKOM or representatives of the company.</p> <p>I have no other choice than to take this matter public as it has caused and inconvenience to me.</p> <p> </p> <p>I will not advise any family members or friends to commit to doing business with TELKOM because they have been utterly *********** in this matter.</p> <p>I will further advise all business owners that I have met and know to take their business elsewhere.</p> <p> </p> <p>Irate consumer.</p> <p> </p>