Terrible service

I informed Telkom in December that my LTE device had terrible signal. I kept paying even though I was not getting value for money. in march I went to their store at mall@reds and I was told that someone would come to my house within 7 working days. months later I am still waiting. I sent a letter of breach of contract to their legal dept and no response. I will not pay until my issue is resolved. I think I will move to another provider. your bill at Telkom might be low but wait until you have a problem. I know one other person who has this problem.