JS
JENNY S
1 reviews | Active since Mar 2009
11 May 2015, 10:42
TERRIBLE REPAIR SERVICE
On 14th April 2015 I phoned and reported that my ADSL line was very slow - I have a \up to 10 meg line"and was only receiving 0.75 download. (Report No. 1621CRK140415). I then received sms a few days later to say that line had been restored (which it hadn't)"
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Telkom's replyOfficial
11 May 2015, 11:55Hello jscott,
Thank you for your post.
We apologize for the unsatisfactory service and inconvenience caused. an investigation into the incident is currently underway and one of our Technical Consultants will contact you to assist. Your social media reference number is SM109863.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for your post.
We apologize for the unsatisfactory service and inconvenience caused. an investigation into the incident is currently underway and one of our Technical Consultants will contact you to assist. Your social media reference number is SM109863.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply11 May 2015, 11:55
Official
Hello jscott,
Thank you for your post.
We apologize for the unsatisfactory service and inconvenience caused. an investigation into the incident is currently underway and one of our Technical Consultants will contact you to assist. Your social media reference number is SM109863.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for your post.
We apologize for the unsatisfactory service and inconvenience caused. an investigation into the incident is currently underway and one of our Technical Consultants will contact you to assist. Your social media reference number is SM109863.
Regards,
Joshua Mnisi
Telkom Social Media Team