Terrible reaction time to requests

I have been waiting almost a month for a technician to have my ADSL line moved!

I missed the call from the Technician but there was no number to return a call to him and then I have not heard from anybody again. I have followed up with the Telkom call centre and all they tell me is that they hire third party technicians to fit the lines. That's not my problem. I can not wait a month to be provided service.