Terrible product

So where do I begin,I have a telkom WIFI contract for a couple of years now and never had a problem since November 2020 when I renewed it when a consultant called me to remind me that my wifi is due for upgrade,anyway to my sorrows i regret upgrading.

Ever since December im having endless problems with this Wifi in terms of conecting to the internet,the speed and also kicking me out saying no internet conection and i have to keep putting on and off, in the begining of every month i have to be calling in and reporting this issue,then Telkom will take 2 weeks to sort it out then the last week of the month you see all of a sudden the wifi is working and performing at top speed, this will be the third month I will have to be calling in to report this.

Well i am not doing that i am tired of telkom they are really losing their touch if they cannot resolve this i would like my contract cancelled with immediate effect,I cannot be paying each and every month and not enjoying the product we are people that constantly use the internet.

If I get no joy by this I will write to Wendy knowler regarding this.

My contact number is *** I expect a call telling me this is resolved or canceled and I am not paying cancelation fees cause this is not something i want but i have no choice as every cent counts i feel I'm throwing away my money.