Terrible poor dishonest and lazy and inflexible service.

Good day. I have app**** for the Huawei Pura7 Pro + GT4 mobile watch. Went through the process and Telkoms system scores me and immediately approves me. I accepted...I was happy. Then I got asked for My supporting documents. Now understand...I JUST started a new job after being unemployed for a little under 2 years...I needed to open up a new bank account... so I did. Then I needed a payslip, but I had just started. My company gives a cell phone allowance to ensure we're ALWAYS available or can communicate. The allowance MUST be used for a mobile.i app**** in the end May...to which I was told if I did not have a 3 month old account DESPITE my unique circumstances I cannot proceed. I then gave a copy of my employment contract and gave my bossesl number to confirm employment. I understand why these processes are there and what they protect against. But the telkom staff at Westgate Florida are TERRIBLE. I then used an old account that wasnt used very often but had the 3 month prerequisite done. I evn placed the contract amount inside thr account but Telkom insists it MUST be where your salary is being paid into.They insist on what simply CANNOT be provided and will not even compromise on all other factors to give assurance to the debt being signed to. I've now waited and continue to wait for the "vetting" process to complete. 4 weeks already. 4 WEEKS FOR ONE ISSUE PERSON TO BE VETTED. This is RIDICULOUS!!!!!! I've legally satisfied every risk factor involved in the making of contract. How on earth can a company ask and or force a customer the change their account that their salary is being paid and or dictate how I manage and arrange MY FINANCES....JÙST to satisfy their RISK.its placed heavy preasure at work and I'm to receive a written warning for not complying to MY company and job requirement due to THEIR delays. 1 MONTH to Vet ONE INDIVIDUAL!!! Pathetic. The manager NEVER comes out of their office...even when I made a scene at the store. There's never stock of the handset yet it is advertised as available. Telkom are lying and falsely advertising and darn right ineffective and inefficient given they and their governance policies cannot and do not offer flexibility to customer situations.

I demand service... or the next step is the ombudsman. This is ridiculous man. 😡😡😡😡 contact me on email TODAY Telkom....you've waisted enough of my time. BE PROFESSIONAL MAN!!!

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