mP
marcio P

1 reviews | Active since Nov 2011

24 Aug 2015, 11:30

Terrible Ping Local & Europe from 4pm-11:30pm

This has been going on for months now.. but recently its been getting even worse than before!! in the evenings my ping is dismal.. it jumps between 400ms-700ms international (europe) and 200 Local. ive tried some tracerts as well and the ping is high right at the start (as its gets to the exchange).<br> <br> Last week Thursday my international ping is over 1000ms in the evening.<br> <br> Dont know what the issue is ,but honestly this is a joke... my ping used to be fine (180ms international and about 20ms local) in January this year and then around Feb things started to get bad...<br> <br> I would like a response explaining what the issue is and when it will be fixed!<br> <br> Thank you <br> <br> Marcio

0
Replies (1)
Telkom
Telkom's reply24 Aug 2015, 12:05
Official
Hello marciop,

Thank you for your post.

Kindly be advised that we are currently investigating your query and we will revert back to you with feedback.

Your Social Media reference number is SM137717.

We sincerely apologise for the incovenience caused.

Regards
Tebogo
Telkom Social Media Team
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