Terrible or no service from Telkom

Pathetic or let me rather say NO SERVICE at all!!!! I have been trying to cancel my fixed and ADSL line with Telkom business since 18 th of November. Numerous phone calls to make sure I follow the correct steps for the cancellation!! Send emails, then when you follow up after you have received an order number for the cancellation all of sudden they don’t have anything on their side?!?! One consultant also tol me last week she can she it will be canceled on the 10th of Jan.... with the surprise when I phoned today... all of a sudden they cant see anything on their side. I mean really. Its useless trying to phone10217 , they transfer you from one *********** consultant to another?!?! I really don’t know what should I do anymore just to cancel anymore. I am not going to pay any account issued after the official date of my cancellation!