Terrible number porting process!

I've just moved over to Telkom Mobile after being with MTN for as long as I can remember, and I have just realised that this was possibly the worst mistaken o could've made.

After my mom had a 3 month long battle with Telkom charging her for a ADSL line after Telkom had moved her over to Fibre and her phone being useless for the duration, I just thought for such a cheap monthly package, I could put up with a bit of bad service. But, I really didn't expect the disappointment to have happened the day after receiving my device.

I went in store yesterday for a number port from MTN to my new Telkom mobile contract, however, even though I was receiving calls, none of my data nor minutes reflected. So I though maybe it was a overnight process and waited until today to do a follow up with the call centre just to find out the agent who assisted me in store yesterday only ported my number to Telkom and didn't link it to my contract, and then I'm told that I'd have to go instore again?!

This is honestly ridiculous, would much rather have stayed with MTN and paid a bit more for reassurance that they actually know what and how to do things, correctly - THE FIRST TIME ROUND!