Terrible network connection + feedback from Telkom part 3

<p>Please see feedback receiced {just another pointless give reference response with now follow up/feedback}</p> <p>Official private business reply:<br />Hello Joseph Cordier</p> <p>As per our email correspondence, the fault 6CRK230916 is currently awaiting the dispatch of the next available technician.</p> <p>A escalation has been sent to our assigners for urgent assistance, escalation ***.</p> <p>Regards</p> <p>Noleen</p> <p>Telkom Social Media Team</p> <p> </p> <p>My response and nothing received back till date:</p> <p>Joseph Cordier:<br />email sent @ 2016/09/28 10:45AM</p> <p> </p> <p>Hi Noleen,</p> <p> </p> <p>Till date I haven’t yet received a response with what the results outcome was or action plan is to stop this continued inconvenience going forward. Like I said It happens on a monthly basis, I assume this is due to some sort of dumb throttling on my account or problem at the exchange not making sure we as customer get optimal performance at all times.</p> <p> </p> <p>I’m meeting with my attorney Friday to take this matter further as I was serious about taking this matter further. I’m a paying customer and cannot stand this anymore. I lose out money and time because of Telkom.</p> <p> </p> <p>Kind Regards</p> <p>Joseph Cordier</p> <p> </p> <p>My meeting is after 2pm today with my lawyeer about Telkom I cant wait!</p>