Terrible network
<p>Good day </p> <p> </p> <p>I would like to report eita . </p> <p> </p> <p>I have a prepaid number ********** 098.</p> <p> </p> <p>I bought a 2 gig however could not connect to the internet . I phoned the customer care line just to find out o fthere was something wrong with the network . As my frnd was alos experiencing the same thing .</p> <p> </p> <p>As i was talking to the consultan she dropped the call on my ear . </p> <p>So it not only the network but the people as well. </p> <p> </p>
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
19 Jan 2017, 08:50Hello gugulethu-mbanjwa
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply19 Jan 2017, 08:50
Official
Hello gugulethu-mbanjwa
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
23 Jan 2017, 09:46Good Morning Gugulethu,
We have tried contacting you with no luck.
Please accept our sincere apologies for the level of service you have received when calling our cal centre.
Kindly confirm if you managed to get help with your Internet connection.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply23 Jan 2017, 09:46
Official
Good Morning Gugulethu,
We have tried contacting you with no luck.
Please accept our sincere apologies for the level of service you have received when calling our cal centre.
Kindly confirm if you managed to get help with your Internet connection.
Regards,
Busi
Telkom Social Media Team
***
Best regards,