Terrible Networ****!

My name is Jarmila Kozisek and I have been a Telkom customer fora good couple of years. My network is **** every now and then,but I’ve accepted that. What I’m not going to accept is them *****ing from me. I normally buy a lot of data and always receive my free air time. But this month and last month has been a big problem. Since lockdown started in particular. I bought R201 airtime and converted into 3 gb of data,I also received my free airtime. My data flew so quick and I was very disappointed. I had never experienced my data finishing so quickly before. I then left my data off because it was ridiculous. I then needed data to communicate with my boss and work colleagues,so I bought R140 airtime and converted it to 2gb of data. But they did not give my free airtime. I tried going onto the website where u can complain,it wasn’t working!!! I left it, my 2gb of data flew by so quick again and by this time I was fuming. I left my phone without data for a couple of days again. I then bought another 2gb of data with the R140 airtime and guess what??? My airtime was not given AGAIN!!!! And to my surprise. My data is suddenly lasting me longer this time around... So I really don’t know if they think I’m stupid and wouldn’t notice,but I have and that is my money that I work hard for. I made the decision to quit Telkom and move to another network as soon as the lockdown ends. I had enough.