Terrible LTE and worse service!

<p>I contacted Telkom the last week of October to report a problem with my LTE service. The signal was going haywire and dropping my DL rate to below 1mbps and the latency spiked to such a point where a speed test failed. I usually got over 10mbps and a ping of 30ms. Since my first report I have phoned several times, a technician came out to my premises on the 11th of October where he told me that he has never seen such an occurrence, but he will revert back to HQ and give me feedback within an our. Obviously I had no response, after which I have phoned several times, it was apparently escalated and a manager was supposed to call me back which never did. This has gone on for almost a month now. I do not feel I should be paying for this month as Telkom could not peovide me the service the promised. If they cant find the fault they should end the contract because they cannot deliver. </p>