TERRIBLE LINE SPEED FOR OVER A MONTH

<p>I logged a fault on the 2nd of November and till now they have made absolutely no effort to inform me as to what the issue is and how long it would take to rectify. Even if it is a cable issue it is still unacceptable for the line to be down for almost 5 weeks with absolutely no response to customers regarding the issue. They gladly billed me and debited my account for a service I have no use of.<br />I am starting to really hate Telkom!</p>