1 reviews | Active since Apr 2017
TERRIBLE IS AN UNDERSTATEMENT (HELLO PETER, YOU DONT HAVE A STAR RATING FOR TELKOM)
<p>So we are now at the end of May 2017! Still i am waiting for feedback or service or just any sort of comunications from TELKOM. I have app**** two months ago for my Relocation service and still i am sitting without anything and they still keep sending me accounts. I have recordings that after spending weeks getting to the accounts department waiting 20 min at a time for some one to pick up my call., confirming that my account is paid up to date. Now i ask you Telkom!! Is this realy the way you do business or did you just give up on us all?? I will keep asking this question. Please see proof of your own email sent to me on 23 April 2017.. Still i have not had any further communications from you???? This being my home address still my work and business is evected in a way you can not understand, because im sure you dont even know what i do or who i am. You have just proven to our comunity that you dont care about your customers. It is just easy sending out the bills and expecting payment.. You have something coming your way.</p> <p><br />HelloPeter Telkom ********** />Apr 23<br /> <br /> <br />to me <br /> <br /> Hello Nell</p> <p> </p> <p>Your request is with our technical support we received your request on the 31.03.2017 which prior to the move you need to give a month notice as Telkom lines or service do work on physical cables simulations required in the new address</p> <p>We have 21 days to provide the service meaning if service not provided after 21 days (30calander month as per notice) we will adjust your account</p> <p>Your march account is outstanding , should your service get suspended your order will be cancelled</p> <p>I’ll advised to pay the account then after service connected we will dispute and adjustments will be made based on the notice period required</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>Regards & Thank You</p> <p>Celiwe</p> <p>Ops Specialist: Social Media</p> <p>Division: Multimedia Channels</p> <p>Contact : 081 180 / 10210</p> <p> </p> <p> </p> <p>This e-mail is subject to the Telkom electronic communication legal notice,</p> <p>available at: http://www.telkom.co.za/ TelkomEMa*******Notice.PDF</p>