1 reviews | Active since Jun 2012
Terrible internet supplier
Hi<br> I have a 4mb uncapped line with telkom. Now I know and understand the fair usage policy that they have and my complaint is not that, my complaint is that they enforced this \fair usage policy"without any warning and I now have no internet. I also have no idea how much data I have used over the month and trying the \""data usage\"" only says to me that I have uncapped and it does'nt matter. <br> I am upset that they just cut me off without any warning and also that when I try to go on the internet I get a message that says at the end that they will manage my account in a manner that they see fit without any further explanation or any idea if they will even switch my internet back on again. <br> So what am I suppose to do"
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98674.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98674.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Best regards,
