1 reviews | Active since May 2015
Terrible internet connection for the past 4 months
<p>Dear Telkom, I am extremely dissatisfied with how my internet connection drops intermittently and I’m wondering if I still need to pay my account if we do not have the full benefit of the internet Below are my fault reference numbers and dates. Pls have a look at the frequency of these defaults</p> <p>31CWK010217 – dated today 01/02/2017<br />21CWK271216 – 11/01.2017 – this incident was logged on 27/12 2016<br />510CWK271016 – 27/10/2016 <br />784CWK050916 – 05/09/2016<br />I have said this before – I AM NOT SURE IF WE CAN CONTINUE WITH THIS BUSINESS RELATIONSHIP</p> <p>You have once granted some credit so I want you to look at the days my internet was off and pass another credit as I have lost count – It’s obvious that you first fix the internet connection!</p> <p> </p>
Dear Telkom
Your support on this issue is just not good enough. recieved the following sms's with no action at all
02/02/2017 - Dear customer your fault for 021****** is scheduled for 02/02/17 for between 07:30 and 16:00 - NO SHOW
02/02/2017 - your fault is in hand with our technical repair division - NO PROGRESS
04/02/2017 - Telkom will attend to your faulty services shortly Progress level at 25% - HUH?
06/02/2017 - Dear customer your fault for 021****** is scheduled for 02/02/17 for between 07:30
07/02/2017 - Telkom will attend to your faulty services shortly Progress level at 50% - HUH?
Your technician called yesterday to ask me if my telphone is still not working...really? I logged a call for internet failure
This is really rediculous! COME ON! Whats next?
Dear Telkom
Your support on this issue is just not good enough. recieved the following sms's with no action at all
02/02/2017 - Dear customer your fault for 021****** is scheduled for 02/02/17 for between 07:30 and 16:00 - NO SHOW
02/02/2017 - your fault is in hand with our technical repair division - NO PROGRESS
04/02/2017 - Telkom will attend to your faulty services shortly Progress level at 25% - HUH?
06/02/2017 - Dear customer your fault for 021****** is scheduled for 02/02/17 for between 07:30
07/02/2017 - Telkom will attend to your faulty services shortly Progress level at 50% - HUH?
Your technician called yesterday to ask me if my telphone is still not working...really? I logged a call for internet failure
This is really rediculous! COME ON! Whats next?