TERRIBLE, HORRIBLE EXPERIENCE AND POOR OF THE POOREST SERVICES TELKOM PROVIDE

Good day

I called Telkom and I was assisted by the lady called Sindiswa Nicole khanhisa on the 28 of November 2018 a about my Telkom contract and I told her and I explained to her clearly about the poor of the poorest services that TELKOM provide, FIRSTLY TELKOM HENDED my account to Nu-Department management Debt Collection Company without even sending a letter of demand or notifying me, TELKOM debited the amount of R2583. 00 without my Authorization as the client and and I already paid the amount of R583:00 and I called Telkom to reverse that amount Sindiswa Nicole Khanyile told me that she won't be able to reverse the payment of R583:00, I demanded to speak with her management she told me he or she is busy and I asked you to please send me his or her email address she said she's not Authorized to do that... And Requested that you change my debit order date to be on the 30th or the 31st she said all is done, she didn't do non of the things that I have requested. today Telkom debited the amount of R2000 which I don't have in my account I was only left with my last R500, they even too that R500 Telkom service is so terrible unprofessional, they don't full field what they have promised... You apologizing to me it won't change anything am going to my bank now to change my bank account completely... I don't want to do anything with you anymore I want to cancel my contract now please send me the settlement letter or call me I won't call you anymore and I will expose your horrible, service to every social media... And you told me that you won't debit this month because I already paid for November and December... I only have this contract with telkom for 3 months but service is Horrible.

Regards THULANI NDABANE Call me in this number 079156****. ********** 060