Terrible feedback

<p>I app**** for Telkom uncapped line in April, we waited 3 weeks before we heard anything from them about the technicians coming out to install and set it all up. We then received a call that the guys were coming out. They came on a weekend about 3 weeks ago from today, they looked and checked and said they were going to their main box up the road from us. They took about an hour and then came back to say that there were no cables or something like that and that they were going to inform the telkom technicians as they need to come and sort it out. To date we have heard nothing from them as to what is being done and how long this is going to take to be rectified. I am so digusted that a big company like telkom has no customer feedback or a way of dealing with people properly.</p>