HH
Hlulani H

1 reviews | Active since Mar 2024

01 Nov 2025, 06:06

⚠️ Terrible Experience with Telkom – Unfair Billing and Zero Accountability!

I’ve had the most frustrating experience with Telkom. What started as a simple R200 data contract has turned into a financial nightmare. Every time I paid early, Telkom would suspend my services and then double debit me the following month. Later, I added a phone and insurance, increasing my instalment to about R1500, which I paid consistently. Then, without warning, Telkom deducted R1837 in August, R159 in September, and a shocking R3501.25 in October — all with no proper invoices or explanation. When I called, I was told I “skipped a payment,” even though I paid through the Telkom app and have proof. To make matters worse, I received confusing messages about TelkomPlus charges, refunds, and account suspension, while my account was later handed to lawyers — despite my payments being up to date. My contract was supposed to end 30 November 2025, but my app still shows that I owe R3501.25. Telkom’s billing system is a mess, their customer service doesn’t follow up, and their communication only causes more confusion. I’ve been loyal and patient, but this company has shown no accountability or respect for customers. 💥 Telkom is unreliable, unhelpful, and misleading. Please think twice before signing any contract with them — once you’re in, it’s almost impossible to get clarity or fairness.

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