Terrible Experience

Having the worst experience with telkom and no one in their camp seems to be able to assist, I have been sent from pillar to post trying to resolve a fault on their side meanwhile i keep being debited amounts that were not even agreed on for a contract that i was told was expired. I then agreed to an upgrade and now I am sitting with two accounts that both get debited on a monthly basis, i have logged compliants to get it resolved but I keep being told "it is being handled" but I am still being debited for two separate accounts.

My issue is still unresolved , I am still being debited crazy amounts for an account which I was told expired