Terrible experience
Incredibly bad service. App never works. Website is terrible and never allows you to submit your info. Often cannot check my balances and cannot get through to an agent. Tried twitter, email, phone, website. So sad.
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Telkom's replyOfficial
07 Jun 2018, 16:46Good morning Camron
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,
Telkom's reply07 Jun 2018, 16:46
Official
Good morning Camron
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,