Terrible everything yet another example of pathetic south african services.

My "10mb" line never runs faster than 5.50mb when i call for assistance i get put on hold when i ask for a legitimate practice like a port reset i got told that isn't a thing and when i ask for managers i always get hung up on. The online chat is useless as no one ever answers questions there isn't even an automated message asking you to hold on. asking someone to inspect the line is pointless as i have asked several times over the past few months and not once has a technician come out to help i have laid fault complaints that never get seen to and no one has even bothered to send an email to acknowledge the complaint logged. Telkom is honestly terrible dealing with them is infuriating as the people they hire no nothing about what they are doing. Their services barely ever work and they do not maintain their infrastructure. I will definately be cancelling my contract and seeking a more reliable isp. I will also be spending the next few months of off days designing and implementing a website dedicated to showing people how terrible this company is and directing them to cheaper more reliable and better run isp's i am a seo, website design,digital advertising and social media strategy consultant this is in fact what i do and i have been angered so much by this company that my new hobby will become taking away as much money from telkom as i possibly can.