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Thomas M
1 reviews | Active since Dec 2010
27 Dec 2017, 20:15
Terrible download speeds
I have an uncapped Telkom LTE contract which is supposed to provide downloads speeds of between 30Mbps and 100 Mbps. For the past week my average download speed is less than 2Mbps. Telkom tells me that it will take them 4-5 working days to even look at the problem. In the past 4-5 working days has meant 1-2 months. What can I do to get Telkom to look at the problem within a reasonable period of time?
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Thomas M's updateReviewer Update
09 Jan 2018, 09:49I posted this message (about Telkom not responding to me within a reasonable period of time) and you post a response 13 days later, saying that you will attend to the matter. Do you understand the meaning of the word "irony"??
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Thomas M's update09 Jan 2018, 09:49
Reviewer Update
I posted this message (about Telkom not responding to me within a reasonable period of time) and you post a response 13 days later, saying that you will attend to the matter. Do you understand the meaning of the word "irony"??