Terrible download speeds

Hi there,<br> <br> i recently got myself a 2 Mbps line from you guys ( Telkom ) and i am getting a download speed of .29 Mbps.<br> i have called the support number and they reset my port which didn't change anything then they logged it for someone to come have a look at the line. last week some time i got an sms that said the work was completed but my line speed still hasn't increased. On your web site i am told i can get up to 10 Mbps (which is a lie) but the technician told me i can only get up to 2 Mbps because i'm too far away from the exchange and that some of the cables are damaged. this was also the reason i got 8 months ago when i first app**** for adsl. so i would like to find out what is going on. i'm tired of being chased around. i would also like to find out why it has been almost 8 months and telkom still hasn't fixed the issues with their lines.