Terrible Disgusting Service and *********** Consultants

I am extremely disappointed with Telkom. My account was suspended for R53.04, which I had already paid, forcing me to temporarily close my business because I couldn’t access the internet.

I tried contacting multiple consultants, including Sandile Xulu and Xabisokazi, but none could help, and there is no way to speak to a supervisor. Emails regarding debit orders go unanswered, and their customer service shows complete lack of care or urgency.

Telkom’s handling of customers is unacceptable. The consultants are ***********, unhelpful, and often rude, leaving customers frustrated and stranded. I’ve escalated this matter to Hello Peter and the Ombudsman, as Telkom clearly does not prioritize its clients.

I strongly advise caution when dealing with Telkom their service is unreliable and very very Extremely poor.