Terrible customer services
<p>i app**** for a cellphone contract on line, following which i recieved a call to verify my details and during which i specified that my current prepaid number be carried on and used for the contract , i have called over so many times and im stiil on prepaid after recieving my phone and sim i am still on prepaid im tired of this i wanna take this phone back and get my refund simple thing </p>
Hello mluleki-krwempe
Your query has been sent to our mobile team for assistance.
Your reference number : AI***
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello mluleki-krwempe
Your query has been sent to our mobile team for assistance.
Your reference number : AI***
Regards
Noleen
Telkom Social Media Team.
Best regards,
Im still waiting no one from your team has contacted me i called last week again the call center and was promised this would be resolved now my number is not working since Wednesday and i recieved an email saying the case is resolved and its closed but my number is not working and the contract benefits have not been transferred over to my current number
Im still waiting no one from your team has contacted me i called last week again the call center and was promised this would be resolved now my number is not working since Wednesday and i recieved an email saying the case is resolved and its closed but my number is not working and the contract benefits have not been transferred over to my current number