1 reviews | Active since May 2016

11 Nov 2016, 09:52

TERRIBLE CUSTOMER SERVICE.... from the go

<p>I ported my number to telkom mobile on 9 Nov. Iwas told that the port will be effective on that evening at 7 or the following day. This morning the port still had not been effected. I call ed your call centre and was told that the sim was not recorded on my profile... I then went to your gateway store (where I had done the sim swop). The manager, Imtiaz tried to assist, but now I got wait another 48 hours... REally. </p> <p>however while waiting for Imtiaz, a consultant (known to Imtiaz) became confrontational with me, because another customer and myself were discussing the poor customer service of your organisation. In muy view he acted very unprofessionally and should not be in a frontline position.</p>

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