KR
Kamil R

1 reviews | Active since Mar 2012

16 Feb 2017, 09:26

Terrible customer service.

<p>i app**** for a business line and a business VDSL line from telkom and was given a referrence number and told to pay a deposit before they can give me an installation date.</p> <p>After paying the deposit i never heard back from them. i had to constantly call them to be told that i will get a call from them to setup the installation. The call never came. A week later i called them today only to be told that there are no phone numbers available. WTH!!!!! It is a brand new complex. with brand new infrastructure. BUT NO NUMBERS!!!!</p> <p> </p> <p>And i had to call to be told this. if i never called i would have been sitting and waiting indefinately for them to call. Why take a deposit before you are sure you can provide the service????</p>

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Replies (1)
KR
Kamil R's update16 Feb 2017, 14:26
Reviewer Update

I have sent the requested details.