1 reviews | Active since Oct 2016

27 Oct 2016, 14:25

Terrible Customer Service

<p> We recently app**** form contracts cellphones for business purposes, and what a frustrating ordeal it has been thus far. From not being forthcoming with information upfront to now having the contracts, we need our numbers ported as requested. After numerous calls to Telkom, and being sent from pillar to post, only to find out that we now have to go into a Telkom shop to have our numbers ported and sims activated. This is really so frustrating and totally unaceptable. If I was told this upfront, we could have this sorted out already!!!!! As a new customer, your service thus far sucks and need someone to contact me urgently to sort this matter out.</p>

0
Replies (1)
Telkom
Telkom's reply04 Nov 2016, 12:52
Official

Good day.

We tried to contact you but reached your voice-mail.

Kind regards

William

Telkom Social Media Team