Terrible customer service

<p>I called to change my debit order account details a week or 2 before month end as I had changed banks. At the end of my call. My details had been updated. And as per the invoice I was to be debited +|-R771. I get an sms telling me I need to pay R905. I call the call center to tell me what this is for. The different in pricing as I don't mind making a manual payment due to this error. Spoke to Nkosikhona. Who was meant to call me back because I wanted to download the invoice. Needless to say I'm still waiting. I called back. And spoke to a very rude Tshepo who wouldn't put me through to the guy that was helping me with my query. And he ended up hanging in up in my ear. The nerve. I want this sorted now. </p>