Terrible Customer Service

I app**** for an ADSL line beginning of September 2017. First the technician claimed the job was not assigned to him, this is after i took a days leave to have the installation done. As a consultant this is not a cheap exercise . After asking them to cancel the order as i would get another service provider. The job was all of a sudden assigned to the same technician initialy assigned to. Two hours later the cable was an issue, which was logged to their cabbling department on the 8 Sept 2017. Up until today no response after numerous calls logged, escalations and phone calls to the technicians manager, store managers. This is service for you from Telkom and we are supposed to accept and pay our hard earned Money for this pathetic service.