Terrible customer service

<p>I have been dealing with the telkom mobile branch for the past several weeks, there was an error in my application due to outstanding debt, I was instucted to send a settlement letter to them via email, which was done, and the only response I got was that it was recived and sent to head office, I should have had a response from them in 48h.</p> <p> </p> <p>No emails are answered , and when ever i call Im told some one will phone me back. they never do. at my wits end</p> <p> </p> <p> </p>