PD
Peter D

1 reviews | Active since Feb 2015

30 Nov 2015, 12:21

terrible customer service

We are trying to get our adsl line switched to axxess and we have been trying to contact telkom to ensure that this goes ahead. we have now been waiting over an hour on the online call centre and the line is still not ready to be transferred as axxess keeps getting the message. \Not feasible

0
Replies (1)
Telkom
Telkom's reply30 Nov 2015, 17:44
Official
Hello peterdurcan,

We acknowledged your query on our Facebook page as well. Please be advised that we have assigned your query to our ADSL team and they provide you feedback.

Your social media reference number is SM172933.

Regards,
Joshua
Telkom Social Media Team