Terrible Customer Care

Reported the passing away of my Mother in March. Contract still not cancelled and land line which is month to month still deducts from my debit order (Yes, I used to pay for my late Mother) Trying to speak to the call centre I am messed around from one department to the other, given alternative numbers to call and even told to go to a store, not concerned about Covid 19!!!!!!. The service is more than shocking, in fact, non existent. I am having issues finalizing the estate of my Mother who passed away due to the terrible service, or non existent service, by Telkom. Absolutely pathetic. I will now proceed and just reverse debit orders going forward. Seems it is the only language this organisation understands