Terrible credit vetting process.

I am utterly disappointed with the credit vetting system at Telkom. I placed a pre-order application for a new Samsung smartphone and wen't through the whole process of giving all the right information. I was approved and qualified for the contract I wish to take out. One day later I receive a text message saying I have been declined during credit vetting. I called them and asked the reason for this, as my credit record and score is very high. They said it was because of personal information that does not match that of the credit bureau... I can't change the fact that the credit institute has ancient information on my address and employer. They could have at least given me the chance to update my information or ask me to authenticate myself or send them my proof of address and employment.

Anyway, I lodged a dispute at the credit bureau for their outdated information and tried applying again. Only to hear that I can't apply for the next 3 months because I was declined the first time. How rediculous is this? If you don't want my business then fine, I won't beg you to take my money.