Terrible costomer service

My Wi-Fi worked for 2 years. <br> <br> Now it does not work. I called and reported the problem almost a week ago! <br> <br> I have been to the shop twice and called for support a number of times. <br> <br> I am now forced to go and get an i-burst account. <br> <br> I have been begging for months to get LTE and Telkom does not care. <br> <br> How many times do you have to call, before they get someone to resolve an issue? <br> <br> Disgusting! <br> <br>