Terrible contract experience with telkom

<p>Had a look at Telkom as my new opinion in the Begining of this year and decided to take out a huawei p9 lte for R199 a month signed all the papers and everything went well until I recevied my 1 st statement of R900 that's when I realised the catch when you go in to Telkom to take out your contract they don't inform you that for the 1st month you can't set a limit so you end up using the phone and pay for it at the end of the month which I feel is unfair. The second thing is last month I opened a new bank account and went to change my debt order to my new bank account everything went well all the consultant told me that they won't debt my new account this month I will have to go pay it in there bank account which I did the next day that was the 26 March 2017 today the 4 April 2017 I got a massage that they did not receive my payment so I called the call centre after holding on for 20mins</p> <p>I was informed that my payment did not reflect because I paid short so I was wondering how could I have paid short if my contract amount is R200 every month there after I was then informed because my debt order bounced back they charge a fee of R200 now is this honestly not robbing your customer I mean R200 fee of a debit order bounces back I was honestly shocked and could not believe they can do such things and yet I thought Telkom was cheaper then all the other cellphone providers which I was clearly wrong had a contract with vodacom and cell c before and never experienced such things I would not recommend anyone taking out a contract with Telkom I experanced it and it was horrible this will be my 1st and last with them never ever again</p>